CEO Issues Apology for Update That Disrupted Flights, Banks, and More
CrowdStrike founder and CEO George Kurtz is offering up an apology for his company’s software update that sparked a global cyber outage … and you can tell he’s sweatin’.
The tech executive addressed the major computer disruption on the “Today” show Friday morning, where he offered up a mea culpa to the millions of customers, travelers and anyone else impacted by the worldwide glitch.
NBC
GK made it clear the outage wasn’t caused by a cyber attack, but was related to a content update … which left thousands of flights grounded and service interruptions for countless businesses.
Understandably, many are left scrambling for answers amid the chaos — which is reported to be the largest IT outage in history. George noted the company has already identified the problem and has issued a fix for the update hiccup … however, he could not provide more insight into when systems would be fully up and running.
🔥🚨BREAKING NEWS: This Microsoft outage is now being reported as the biggest IT outage in history.
Here is a look at the Philadelphia airport filled with travelers that have had their flights delayed. There is still no proof that this was due to a hack. pic.twitter.com/AKeeFtaUep
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He added … “It could be some time. Sometimes, some systems won’t automatically recover… we’re not going to relent until we get every customer back to where they were.”
ICYMI … CrowdStrike sent an alert to clients overnight, where they stated their “Falcon Sensor” software update caused Microsoft Windows to crash — which prompted an ominous blue screen on many computers.
BREAKING 🚨
Delta, United , and American Airlines have grounded all flights world wide due to the Cyber Outage.
This is reportedly one of the biggest Cyber Outages in history. pic.twitter.com/eifN0Z1T5z
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Though Microsoft announced Friday morning that the underlying cause had been fixed, there were some ongoing cybersecurity impacts. We’re sure there are more updates to come … so, stay tuned!!!